Gloria assembles circuit boards in a computer manufacturing plant. She gets the chips for the boards from David, assembles the boards, and then forward them to Judy, who puts them into the finished components. This example illustrates the concept of ___.
A) integrated manufacturing processes
B) efficient task assignments
C) internal customers, who use the results of others' work to do their job
D) total quality management and shared responsibility
E) Deming's path to quality

Question

Quizplus · Accepted Answer

This example illustrates the concept of internal customers, as Gloria is dependent on David for the chips and Judy is dependent on Gloria for the assembled circuit boards, highlighting the use of others' work to do their job. The other options are not directly applicable to this scenario.

Gloria Assembles Circuit Boards in a Computer Manufacturing Plant