Question 1

Richard, a manager of a transport company, discovered that one of his employees, Kevin, was habitually late on his deliveries. Richard threatened to fire Kevin if he didn't perform better. What power has Richard exerted over Kevin?

Accepted Answer

Richard has exerted coercive power over Kevin by threatening to fire him if he does not improve his performance. Coercive power is the ability to influence someone through the threat of punishment or negative consequences.

Question 2

An oncologist uses ___ power when giving medical options to a patient who is suffering from cancer.

Accepted Answer

An oncologist is an expert in the field of cancer treatment and therefore uses their knowledge and expertise to provide the patient with the best medical options available. Legitimate power comes from being in a position of authority, reward power involves providing incentives for certain behaviors, coercive power involves using fear or punishment to influence behavior, and referent power involves having charisma or being likable. While some of these powers may play a role in an oncologist's relationship with their patient, the most important power they possess is their expertise in the medical field.

Question 3

The form of leadership based on commitment to serving others, to helping people use their talents to full potential while working together to benefit society is called

Accepted Answer

The described form of leadership is known as servant leadership, which prioritizes the needs of others and works towards benefiting society as a whole through cooperation and the utilization of individual talents.

Question 4

Which of the following is not a core principle that should be practiced by managers who want to meet the challenges of visionary leadership?

Accepted Answer

The principle "be first with ideas and right in all you do" is not considered a core principle for visionary leadership because it sets an unrealistic expectation of infallibility. Visionary leadership involves inspiring others, being a role model, and pioneering new paths, but it also requires humility, the ability to learn from mistakes, and collaboration, rather than insisting on always being first or right.

Question 5

Which of the following accurately defines "empowerment"?

Accepted Answer

Empowerment refers to the process of allowing others to exercise power and achieve influence within an organization. This involves providing employees with the resources, information, and support they need to take ownership of their work and make decisions that benefit the organization. It is not about exercising dominating power over people or managing emotions in social relationships, but rather about creating an environment in which individuals can effectively contribute and grow.

Question 6

Which of the following is true of referent power?

Accepted Answer

Referent power is based on the admiration and respect that others have for a person. It can be developed and maintained through good interpersonal relationships, which encourage others to follow and emulate this person. It is not necessarily about protecting one's credibility or only serving others, and it does not preclude others from exercising power within an organization.

Question 7

Servant leadership differs from visionary leadership in that servant leadership

Accepted Answer

Servant leadership is follower-centred and focuses on meeting the needs of the team members to empower them to achieve their goals. Visionary leadership, on the other hand, is more focused on achieving a common vision or goal and tends to have a more directive approach to leadership.

Question 8

Which of the following bases of power refers to the ability to influence through identification?

Accepted Answer

Referent power refers to the ability of an individual to influence others through identification and admiration. This is often based on the personality, behavior, or charisma of the individual. The other types of power (legitimate, expert, coercive, and reward) are based on factors such as formal authority, knowledge, punishment, and reward.

Question 9

Roland makes it a point to always offer help in technical areas in which he is skilled and knowledgeable. His subordinates trust his judgment, and form one of the most productive units in the company. What type of power is Roland exerting?

Accepted Answer

Roland is exerting expert power, as he is using his expertise and knowledge to gain influence and trust from his subordinates. This is evident in the fact that his unit is productive and his subordinates trust his judgment.

Question 10

___ describes a leader who is follower-centred and committed to helping others in their work.

Accepted Answer

Servant leadership is a leadership style in which the leader puts the needs and well-being of their followers first, encouraging personal growth and development, and empowering them to achieve their goals. This leadership style prioritizes serving others rather than being served, and is often associated with humility and a strong commitment to ethical values.

Question 11

Bridget was asked by Brenda, her boss, to take on a difficult assignment. Bridget, although entirely occupied with other tasks, took on the assignment without hesitation. Bridget's motivation for taking on the assignment was the opportunity to develop a positive relationship with Brenda. What power has Brenda exerted over Bridget?

Accepted Answer

Brenda has exerted referent power over Bridget. Bridget desires to develop a positive relationship with Brenda, leading her to take on the difficult assignment despite being busy. Referent power is based on the desire of followers to emulate or gain approval from the leader.

Question 12

Which of the following types of powers is a manager exerting when he or she says, "I am the boss; therefore, you are supposed to do as I ask"?

Accepted Answer

The manager is using legitimate power, which is based on the position or role they hold within the organization. This type of power comes from the authority to make decisions and give orders based on the hierarchy of the organization.

Question 13

Bruno, Tim's manager, suggested that if Tim would get his additional work done in a day, then Bruno would make sure that Tim gets two days of extra pay. Which of the following types of leadership powers is Bruno displaying?

Accepted Answer

Bruno is displaying reward power by offering additional pay to Tim if he completes his additional work in a day.

Question 14

Bill, a store manager, asked Robert, a store clerk, to stack cereal boxes at the back of the store. Robert told Bill that doing so would result in a drop in the sale of cereal boxes. Bill asked Robert to refrain from questioning his judgment and instead follow his orders because he was in charge of the store's operations. What power did Bill exert over Robert?

Accepted Answer

Bill exerted legitimate power over Robert, as he was in a position of authority within the store and had the right to give orders and expect them to be followed.

Question 15

Vision, which is frequently associated with effective leadership, refers to ___.

Accepted Answer

Vision refers to a future that one hopes to create or achieve in order to improve upon the present state of affairs. It is a key aspect of effective leadership as it provides direction, motivation, and a sense of purpose for followers.

Question 16

Which of the following would not be considered a source of personal power for a manager?

Accepted Answer

Holding a high-ranking title in the management hierarchy is considered a source of positional power rather than personal power. Personal power comes from the individual's unique qualities or abilities, such as expertise, charisma, or knowledge, not from their position or title.

Question 17

___ describes a leader who brings to the situation a clear and compelling sense of the future as well as an understanding of the actions needed to get there successfully.

Accepted Answer

The described leader possesses visionary leadership, which involves creating a clear vision for the future and inspiring others to work towards that vision. Other leadership styles, such as participative and consultative, involve more collaboration and consultation with others in decision making. Charismatic leadership involves the leader using their charm and charisma to influence and motivate others, but may not necessarily involve a clear vision for the future. Transformational leadership also includes a focus on inspiring and motivating followers, but emphasizes the need for change and transformation within the organization.

Question 18

Expert power and referent power are different types of ___.

Accepted Answer

Expert power and referent power are both forms of personal power, which are based on an individual's knowledge, skills, and personal characteristics rather than their formal position or authority. Expert power is derived from expertise, knowledge, or experience in a particular area, while referent power comes from admiration, respect, or liking for the leader.

Question 19

When a manager's charisma or interpersonal attractiveness is used to influence the behaviour of subordinates, the manager is using ___.

Accepted Answer

Referent power refers to the influence a leader has over subordinates due to their charisma, personality, and interpersonal skills. When a manager's charisma or interpersonal attractiveness is used to influence the behaviour of subordinates, they are utilizing referent power. This type of power is based on the admiration, respect, and trust that subordinates have for the leader.

Question 20

Which of the following is a benefit of having a visionary leadership?

Accepted Answer

A visionary leadership provides a sense of purpose and direction to the employees. It helps them understand how their work fits into the larger picture and motivates them to work towards a common goal. This gives meaning to people's work and makes them feel valued, leading to higher job satisfaction and productivity.

Quiz 14: Leading and Leadership Development