In _____, company representatives use multiple communication channels to support the communications preferences of customers.
A) telesales rooms
B) group decision support rooms
C) videoconferencing centers
D) sales team meetings
E) customer interaction centers

Question

Quizplus · Accepted Answer

Customer interaction centers are specifically designed to provide multiple communication channels to support the communication preferences of customers. Telesales rooms, group decision support rooms, videoconferencing centers, and sales team meetings may provide communication channels, but they are not necessarily designed to support the communication preferences of the customers.

In _____, Company Representatives Use Multiple Communication Channels to Support