The TUF system's problems certainly accounted for some of the extra costs, despite the fact that the underwriters implemented all of the process changes required.
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Q26: The Technical Underwriting Financial System (TUFS) was
Q27: Expectations and perceptions drive stakeholders' behavior and
Q28: The IT group at MaxTrade had good
Q29: _ tend(s) to be higher when staff
Q30: ModMeters never seemed to have the resources
Q32: Poor perceptions of how well IT delivers
Q33: Even though ModMeters was making a reasonable
Q34: The TUFS system was supposed to have
Q35: _ become increasingly important as individuals' jobs
Q36: Behaviors that promote effective organizational functioning that
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