________ tend(s) to be higher when staff perceive they are treated fairly and with dignity and respect, and lower when management places unrealistic and arbitrary demands on them and there is a lack of resources.
A) Reputations
B) Perceptions
C) Attitudes
D) OCBs

Question

Quizplus · Accepted Answer

Organizational Citizenship Behaviors (OCBs) are higher when employees feel they are treated fairly and with respect, and lower when they face unrealistic demands and lack resources.

________ Tend(s) to Be Higher When Staff Perceive They Are