Behaviors that promote effective organizational functioning that are discretionary and not recognized by the formal reward system are called:
A) reputations
B) perceptions
C) attitudes
D) OCBs

Question

Quizplus · Accepted Answer

The described behaviors are known as "Organizational Citizenship Behaviors" (OCBs) which are not explicitly required but contribute to the effectiveness of the organization. These behaviors are not typically included in the formal reward system, making them discretionary for employees to engage in.

Behaviors That Promote Effective Organizational Functioning That Are Discretionary and Not