In a bad-news message, a preliminary explanation is not required because it cannot cushion the shock of bad news.

Name: In a bad-news message, a preliminary explanation is not required because it cannot cushion the shock of bad news.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

A preliminary explanation can actually help to prepare the recipient for the bad news and make the message smoother to receive. While it may not completely cushion the shock, it can help to soften the blow.

In a Bad-News Message, a Preliminary Explanation Is Not Required