When writing bad-news messages, a preceding explanation can convince the reader that the writer's position is correct.
Correct Answer:
Verified
Q8: In a bad-news message, a positive buffer
Q9: In an indirect claim message, one's final
Q10: Research studies indicate that negative news is
Q11: In terms of bad-news messages, for almost
Q12: In a bad-news message, a preliminary explanation
Q14: When refusing a request, one must begin
Q15: In a bad-news message, a buffer refers
Q16: One useful technique to present bad news
Q17: When refusing requests, an on-subject comment in
Q18: The primary challenge while making an adjustment
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents