Which of the following is true about the employees of the service center within the recent generic HR structure?
A)They have dual reporting relationships to both the head of the line business and the head of HR.
B)They are responsible for the traditional areas of HR,such as recruitment,selection,training,and compensation.
C)They consist of individuals who ensure that the transactional activities are delivered throughout the organization.
D)They act as consultants in the development of state-of-the-art HR systems and processes for use in the organization.
E)They focus on ensuring that the HRM systems enable the business to execute its strategy.

Question

Quizplus · Accepted Answer

The statement "They consist of individuals who ensure that the transactional activities are delivered throughout the organization" refers to the service center employees within the recent generic HR structure. Option A is incorrect because employees in the service center do not have dual reporting relationships. Option B is incorrect because traditional areas of HR are now handled by technology and shared service centers. Option D is incorrect because it refers to HR consultants, not service center employees. Option E is incorrect because it refers to HR business partners, not service center employees.

Which of the Following Is True About the Employees of the Service