Maria works in the HR department at Cloud Zero Inc.She is responsible for helping the line executives strategically address people issues.She has a dual reporting relationship with Jose,the head of HRM,and Gigi,the head of the line business.Maria is likely to be
A)part of the center of expertise.
B)a field generalist.
C)part of the service center.
D)part of the transactional center.
E)a functional specialist.

Question

Quizplus · Accepted Answer

Maria's role as an HR professional who works closely with both HR and line business executives suggests that she is a field generalist. Field generalists typically handle a variety of HR duties, work with different business units, and are involved in strategic decision making. In contrast, center of expertise professionals are specialists in specific areas of HR, such as recruiting or compensation, and service center or transactional center professionals tend to focus on routine HR tasks like payroll, benefits administration, or responding to employee inquiries. Maria's responsibilities extend beyond these narrower roles, making her best described as a field generalist.

Maria Works in the HR Department at Cloud Zero Inc