According to research,students try to avoid about 12 percent of their conflicts.
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Q20: Which is true about negotiation?
A)In a win-lose
Q21: Many people are afraid to ask questions
Q22: When dealing with an angry person,you should
Q23: The acronym DESC stands for which words?
A)Determine,Express,Speak,Confirm
B)Define,Examine,Specify,Content
C)Describe,Express,Specify,Consequences
D)none
Q24: The primary difference between arbitration and mediation
Q26: Middle-Eastern and Mediterranean cultures are considered conflict-avoidant
Q27: Anger can take on two forms,implosive and
Q28: The main goal of arbitration is that
Q29: Which of these is NOT a strategy
Q30: According to the textbook,how many levels of
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