Knowing your customer includes knowing their needs and how your product addresses those needs.
Correct Answer:
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Q22: Personal selling is dealing with potential customers
Q23: Entrepreneurs _ constantly, not just to customers,
Q24: If a customer is dissatisfied, it is
Q25: When closing the sale, it is important
Q26: Successful businesses are built on _.
A) Repeat
Q28: Customer service is everything you do to
Q29: The best sales people _.
A) Learn about
Q30: Some sales cycles take _.
A) months
B) years
C)
Q31: The loss of customers can be beneficial
Q32: Knowing your customers' names can assist you
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