Which of the following statements best compares continuous improvement and work process engineering?
A) Continuous improvement asks, "How can we do it better?" Work process improvement asks, "Are we doing the right thing?"
B) Continuous improvement has increased training requirements. Work process engineering has increased security requirements.
C) Continuous improvement is effective in turbulent environments. Work process engineering is effective in stable organizational settings.
D) Continuous improvement is used in the service sector. Work process engineering is used in the manufacturing sector.
E) Continuous improvement decreases the number of employees in an organization. Work process engineering increases the number of employees in an organization.

Question

Quizplus · Accepted Answer

Continuous improvement focuses on making incremental improvements in processes to make them more efficient and effective. It asks, "How can we do it better?" On the other hand, work process engineering involves redesigning processes from scratch to achieve major improvements in productivity, quality, and cost. It asks, "Are we doing the right thing?" Therefore, option A is the best choice as it correctly compares the two concepts. The other options either compare unrelated aspects or make incorrect comparisons.

Which of the Following Statements Best Compares Continuous Improvement and Work