When answering requests and a potential sale is involved,one important goal is to
A)leave your audience with a good impression of you and your firm.
B)provide negative information about any possible competitors.
C)use hard sell techniques to pressure the reader into making the purchase.
D)answer only those questions that present your product or firm in a positive light.
E)encourage an immediate sale by offering an incentive for an immediate purchase.

Question

Quizplus · Accepted Answer

The most important goal when answering requests and potentially making a sale is to leave a good impression of oneself and the firm. This can lead to future business opportunities and positive word-of-mouth referrals. Providing negative information about competitors or using hard-sell techniques can backfire and harm the firm's reputation. Only presenting positive information can lead to an incomplete understanding of the product or service, and offering incentives for an immediate sale can come across as desperate.

When Answering Requests and a Potential Sale Is Involved,one Important