Routine,positive messages should do all of the following except
A) leave your reader with a good impression.
B) use an indirect approach.
C) provide all required details.
D) communicate the information or positive news.
E) use a professional,respectful tone.
Correct Answer:
Verified
Q39: If you request a recommendation from a
Q40: A claim is _; an adjustment is
Q41: The opening of a routine or positive
Q41: Due to potential legal problems,many companies have
Q42: When you're writing to acknowledge a customer's
Q42: It's best to back up all claims
Q43: When you're providing details in the body
Q46: Requesting references before extending credit
A)was once common,but
Q47: When you're writing a routine reply to
Q48: The close of a routine reply or
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