Question 1

Which of the following guidelines is recommended to managers conducting a job analysis?
A) Use one tool for gathering information to maintain the validity of the results.
B) Rely on the human resource manager to complete questionnaires and verify data.
C) Conduct group interviews without supervisors present to ensure accuracy.
D) Collect information from employees performing the same job in different departments.
E) Develop complex questions using technical jargon specific to the organization.

Accepted Answer

Collecting information from employees performing the same job in different departments can help ensure a broader and more accurate representation of the job. This can also help identify differences and similarities in job tasks across different departments. Using one tool for gathering information can limit the scope and validity of the job analysis process. Relying solely on the Human Resource Manager may also limit the breadth of information collected. Conducting group interviews without supervisors present may not necessarily ensure accuracy as some employees may not feel comfortable expressing their true opinions in the presence of their managers. Developing complex questions using technical jargon specific to the organization can also limit the understanding and participation of employees who are not familiar with the terminology.

Question 2

Which data collection method is most frequently used in conjunction with direct observation?
A) interview
B) questionnaire
C) diary
D) electronic log
E) survey

Accepted Answer

Interviews are often used alongside direct observation to gather qualitative data and provide context or clarification to the observed behaviors or events.

Question 3

Purrfect Pets is a local pet supply store with a following of loyal customers who appreciate the personal service the store's employees provide.After a very profitable year,Purrfect Pets is expanding by opening two more stores.Before hiring employees for the new stores,the manager is considering the idea of conducting a job analysis for each position. 
-Which of the following,if true,would best support the argument that the manager should conduct group interviews to gather job analysis information?
A) The supply manager at Purrfect Pets has been with the company for three years.
B) Purrfect Pets is an excellent place to work because of the positive work environment.
C) Most of the young employees of Purrfect Pets would feel awkward during a one-on-one interview.
D) Employees at Purrfect Pets work well with their colleagues, and few staffing conflicts occur.
E) Numerous employees at Purrfect Pets perform similar tasks during the work day.

Accepted Answer

If numerous employees perform similar tasks during the work day, conducting group interviews would be a more efficient way to gather job analysis information. This would allow the manager to collect data on the tasks, knowledge, skills, and abilities required for each position, while also observing how employees interact with one another and work together. Additionally, group interviews may help to identify any common issues or challenges that may arise in the new stores, which could inform the development of training programs and policies.

Question 4

For which of the following jobs is direct observation NOT a recommended method for collecting job analysis data?
A) assembly-line worker
B) accounting clerk
C) attorney
D) nurse
E) salesperson

Accepted Answer

Direct observation may not be a recommended method for collecting job analysis data for jobs that involve confidential or sensitive information, such as an attorney-client privilege. It may also not be feasible for remote or virtual jobs, where observing the individual may not be possible.

Question 5

During the job analysis process,the primary purpose of having workers review and modify data collected about their current positions is to ________.
A) confirm that the information is correct and complete
B) provide a legal benchmark for employer lawsuits
C) enable participants to understand their job strengths
D) encourage employees to seek additional job training
E) validate the job specification list provided by HR

Accepted Answer

Having workers review and modify data collected about their current positions ensures the accuracy and completeness of the information, confirming that it reflects the workers' actual job duties and responsibilities. This is essential for a valid and reliable job analysis process. Choice B, C, D, and E are not the primary purpose of worker review and modification of the job analysis data.

Question 6

Purrfect Pets is a local pet supply store with a following of loyal customers who appreciate the personal service the store's employees provide.After a very profitable year,Purrfect Pets is expanding by opening two more stores.Before hiring employees for the new stores,the manager is considering the idea of conducting a job analysis for each position. 
-Which of the following,if true,would best support the argument that the manager should use a position analysis questionnaire to collect job analysis information?
A) Compliance with EEO laws requires businesses to compile quantitative data.
B) Management wants to develop a pay scale for all employees at Purrfect Pets.
C) Purrfect Pets managers are unfamiliar with the typical routines of most employees.
D) Managers believe that some Purrfect Pets employees are overlooking important daily tasks.
E) The larger staff size now makes the business eligible for a cost effective health insurance plan.

Accepted Answer

The answer of Purrfect Pets is a local pet supply...

Question 7

One of the problems with direct observation is ________,which is when workers alter their normal activities because they are being watched.
A) flexibility
B) constancy
C) falsification
D) reactivity
E) diversion

Accepted Answer

Reactivity is when workers alter their normal activities because they know they are being watched. This can happen consciously or unconsciously and can impact the accuracy of the observation. Therefore, option D is the correct choice.

Question 8

Which of the following requires workers to make daily listings of the activities in which they engage as well as the amount of time each activity takes?
A) flowchart
B) agenda
C) outline
D) table
E) log

Accepted Answer

Making daily listings of activities and time taken is typically done through a log. A flowchart and outline may show the steps of a process or task, but they do not necessarily include time tracking. An agenda is a schedule of planned activities or events, but does not typically include time tracking. A table can be used to display data, but does not necessarily require time tracking.

Question 9

Which of the following is the primary disadvantage of using questionnaires to gather job analysis information?
A) Questionnaires are the most expensive method of collecting data.
B) Supervisors are required to verify all collected questionnaire data.
C) Firms lack the technology to generate electronic questionnaires.
D) Questionnaires are too open-ended to provide statistical information.
E) Developing and testing questionnaires is time-consuming.

Accepted Answer

Developing and testing questionnaires is a time-consuming process, which is the primary disadvantage of using questionnaires to gather job analysis information. This can delay the entire job analysis process and may also result in lower response rates if individuals do not have the time or willingness to complete the questionnaire. The other options listed are incorrect, as questionnaires are not necessarily the most expensive method, supervisors are not always required to verify data, technology is widely available for generating electronic questionnaires, and questionnaires can be designed with closed-ended questions to provide statistical information.

Question 10

Pocket dictating machines and pagers have replaced traditional diary/log methods in many firms.Which of the following problems have the modern methods most likely eliminated?
A) poor penmanship skills among employees
B) work time required to fill out forms and surveys
C) employee forgetfulness regarding daily activities
D) costs associated with copying and filing paperwork
E) employee frustration towards bureaucratic requirements

Accepted Answer

Modern methods like pocket dictating machines and pagers help in recording and reminding employees of their daily activities, thus reducing forgetfulness.

Question 11

Which method for collecting job analysis information is considered best for quantifying the relative worth of a job for compensation purposes?
A) electronic log
B) group interview
C) worker diary
D) observation
E) questionnaire

Accepted Answer

Questionnaires are considered the best method for collecting job analysis information for quantifying the relative worth of a job for compensation purposes. This is because they allow for standardized data collection and the gathering of quantitative data, which is necessary for evaluating the relative worth of a job. Electronic logs, group interviews, worker diaries, and observation methods may not provide the same level of quantitative data necessary for compensation purposes.

Question 12

Which of the following is the primary disadvantage of using interviews to collect job analysis data?
A) Interviews are a complicated method for collecting information.
B) Employees may exaggerate or minimize some information.
C) Interviews provide only general information about a worker's duties.
D) Employees may reveal minimal information about their daily activities.
E) Interviews may require managers to reveal the job analysis function.

Accepted Answer

Employees may not always provide accurate information during interviews, especially if they believe it may impact their job security, get them in trouble, or affect their chances for promotion. They may exaggerate or minimize certain duties or responsibilities, making it difficult for the manager to obtain an accurate picture of the job.

Question 13

Interviews for the purpose of collecting job analysis data will most likely address all of the following topics EXCEPT ________.
A) hazardous conditions
B) primary work duties
C) required education
D) necessary experience
E) personal hobbies

Accepted Answer

Personal hobbies are not relevant to job analysis data and would not provide information on job tasks, skills, knowledge, or abilities required for the job. The other topics listed (hazardous conditions, primary work duties, required education, and necessary experience) are all relevant to job analysis data collection.

Question 14

Joaquin records every activity in which he participates at work along with the time it takes him to complete each activity.Which of the following approaches to job analysis data collection is most likely being used at Joaquin's workplace?
A) diaries
B) interviews
C) direct observations
D) questionnaires
E) supervisor verification

Accepted Answer

Joaquin is keeping a record of his own activities and the time it takes him to complete them. This is consistent with the use of diaries as a method of collecting job analysis data.

Question 15

What is the final step in conducting a job analysis?
A) conducting an exit interview of all participants
B) writing a job description and job specifications
C) validating all of the collected job data
D) collecting data on specific job activities
E) reviewing relevant background information

Accepted Answer

Writing a job description and job specifications is the final step in conducting a job analysis. This includes documenting job duties, responsibilities, required skills and qualifications, and physical and mental demands of a job. It helps to create a clear understanding of the job and is useful in recruiting, selecting, training, and evaluating employees.

Question 16

The primary drawback of performing a job analysis regards the ________.
A) unverifiable data a job analysis typically provides
B) certification required to conduct a job analysis
C) amount of time a job analysis takes to complete
D) redundant information gathered during a job analysis
E) costs associated with the technology needed for a job analysis

Accepted Answer

The primary drawback of performing a job analysis is the amount of time it takes to complete. Conducting a thorough job analysis can be a time-consuming process, which can be a significant challenge for organizations that need to use the results of the analysis quickly.

Question 17

Murray,Inc.emphasizes a desire for detail-oriented,motivated employees with strong social skills as indicated in the firm's job ________.
A) specifications
B) analysis
C) reports
D) descriptions
E) context

Accepted Answer

The answer of Murray,Inc.emphasizes a desire for detail-oriented,motivated employees with...

Question 18

A ________ is the time it takes to complete a job.
A) specification
B) work cycle
C) work week
D) shift
E) duty

Accepted Answer

A work cycle is typically used to refer to the time it takes to complete a specific job, task, or operation. This can vary depending on the industry or specific job being performed.

Question 19

Which of the following will most likely be used by a manager gathering job analysis information when a large number of employees perform similar work?
A) individual employee interviews
B) direct observation of all employees
C) interview with the HR manager
D) group interview with a supervisor
E) telephone surveys of all employees

Accepted Answer

A group interview with a supervisor is efficient for gathering job analysis information when many employees perform similar work, as it consolidates insights and reduces redundancy.

Question 20

Job analysts collecting information through observations and interviews benefit from the use of a(n)________ to guide the process and ensure consistency.
A) structured list
B) electronic diary
C) job description
D) organization chart
E) position analysis questionnaire

Accepted Answer

A structured list can help guide job analysts to focus on specific aspects of the job, ensuring that all necessary information is gathered in a consistent manner. It can also help prevent the omission of important details.

Quiz 4: Job Analysis

Which of the following guidelines is recommended to managers conducting a job analysis?

Which data collection method is most frequently used in conjunction with direct observation?

For which of the following jobs is direct observation NOT a recommended method for collecting job analysis data?

During the job analysis process,the primary purpose of having workers review and modify data collected about their current positions is to ________.

One of the problems with direct observation is ________,which is when workers alter their normal activities because they are being watched.

Which of the following requires workers to make daily listings of the activities in which they engage as well as the amount of time each activity takes?

Which of the following is the primary disadvantage of using questionnaires to gather job analysis information?

Pocket dictating machines and pagers have replaced traditional diary/log methods in many firms.Which of the following problems have the modern methods most likely eliminated?

Which method for collecting job analysis information is considered best for quantifying the relative worth of a job for compensation purposes?

Which of the following is the primary disadvantage of using interviews to collect job analysis data?

Interviews for the purpose of collecting job analysis data will most likely address all of the following topics EXCEPT ________.

Joaquin records every activity in which he participates at work along with the time it takes him to complete each activity.Which of the following approaches to job analysis data collection is most likely being used at Joaquin's workplace?

What is the final step in conducting a job analysis?

The primary drawback of performing a job analysis regards the ________.

Murray,Inc.emphasizes a desire for detail-oriented,motivated employees with strong social skills as indicated in the firm's job ________.

A ________ is the time it takes to complete a job.

Which of the following will most likely be used by a manager gathering job analysis information when a large number of employees perform similar work?

Job analysts collecting information through observations and interviews benefit from the use of a(n) ________ to guide the process and ensure consistency.