In a meeting with a supplier, Janice listens to his sales pitch and then says, "So the two main advantages of this product are that it will save us money and it is better for the environment. Is that correct?" What active listening skill has Janice used?
A) clarifying
B) paying attention
C) reflecting
D) summarizing
E) sharing

Question

Quizplus · Accepted Answer

Janice has summarized the main advantages of the product that the supplier presented. Summarizing is an active listening skill that involves restating the main points of a discussion or presentation to ensure understanding and clarify any misunderstandings.

In a Meeting with a Supplier, Janice Listens to His