After a problem has been identified, a fishbone diagram helps managers solve the problem by:
A) identifying how customer satisfaction can be improved.
B) creating a visual aid of why things go wrong.
C) organizing cause-and-effect relationships.
D) all of the above.
E) none of the above.

Question

Quizplus · Accepted Answer

A fishbone diagram helps managers identify and organize cause-and-effect relationships, which can assist in improving customer satisfaction and creating a visual aid of why things go wrong. Therefore, all of the options listed are correct.

After a Problem Has Been Identified, a Fishbone Diagram Helps