In stressful conversations, what should you NOT do?
A) Mutter uh-huh, but not incessantly
B) Try not to speak at all, only listen
C) Ask open-ended questions
D) Ask yourself if anything he or she is saying could benefit you.

Question

In stressful conversations, what should you NOT do? 
A) Mutter uh-huh, but not incessantly
B) Try not to speak at all, only listen
C) Ask open-ended questions
D) Ask yourself if anything he or she is saying could benefit you.

Quizplus · Accepted Answer

It is important to actively listen during stressful conversations, but completely refraining from speaking can come off as disengaged or uninterested. It is important to balance listening with appropriately timed and worded responses.

In Stressful Conversations, What Should You NOT Do