The warm-cold dimension is important to the communication process because
A) we need to be able to communicate with people of different climate zones
B) we tend to invite the same behaviour as we send
C) we tend to select our messages based on the power structure of our relationship
D) we need a choice of tone when we are angry or upset

Question

Quizplus · Accepted Answer

The warm-cold dimension refers to the level of friendliness or unfriendliness in our communication. People tend to mirror the behaviour they receive, so if we communicate in a warm way, we are more likely to receive a warm response. This is important in building positive relationships and creating effective communication. Therefore, option B is the correct answer as it highlights the importance of the warm-cold dimension in how we communicate.

The Warm-Cold Dimension Is Important to the Communication Process Because