A nurse comes to the unit manager to report a coworker's behavioral changes. The nurse has noticed that the coworker's handwriting has become shaky and illegible, that the coworker has mood swings, and that the coworker has had increased tardiness. Which should be the manager's first action?
A) Meet with the coworker in private and discuss the behaviors.
B) Meet with other staff to determine if the coworker has issues at home.
C) Meet with human resources (HR) to determine the best method to terminate the employee.
D) Collect additional information regarding behaviors, absenteeism, and/or tardiness.

Question

Quizplus · Accepted Answer

The manager's first action should be to collect additional information about the coworker's behaviors, absenteeism, and/or tardiness to better understand the situation. This information can help determine the appropriate next steps and whether any intervention or support is needed for the coworker. Meeting with the coworker in private should also be considered, but additional information should be collected first. Meeting with other staff to determine if the coworker has issues at home may not be appropriate, as it is not the manager's place to inquire about personal issues unless the coworker chooses to share them. Meeting with HR to determine the best method of termination is premature at this point and should only be considered if all other options have been exhausted.

A Nurse Comes to the Unit Manager to Report a Coworker's