Stratford Manufacturing is interested in total quality management and wants to learn more about its principles.Which of the following elements will Stratford not address in its investigation of TQM?
A) Improving customer satisfaction
B) Purchasing lowest-cost materials
C) Increasing employee participation
D) Strengthening supplier partnerships
E) Continuous product improvements

Question

Quizplus · Accepted Answer

TQM focuses on improving quality and customer satisfaction through various elements like customer focus, continuous improvement, employee involvement, and supplier partnerships. Purchasing lowest-cost materials is not a principle of TQM.

Stratford Manufacturing Is Interested in Total Quality Management and Wants