Question 1

In the textbook, the primary distinction between the definition of communication and human communication involves _____.
A) acting upon information
B) managing relationships
C) interacting simultaneously
D) making sense out of the world

Accepted Answer

The primary distinction between the definition of communication and human communication is that human communication involves making sense out of the world, while the definition of communication simply involves the exchange of information.

Question 2

Jenny is speaking to Madina about her ideas for a speech. While Jenny is speaking, Madina simultaneously shakes her head and has a puzzled look on her face. Jenny notices this response and stops and explains her ideas in another way. This example is most closely related to which model of communication?
A) communication as action
B) communication as feedback
C) communication as interaction
D) communication as transaction

Accepted Answer

The communication as transaction model involves simultaneous sending and receiving of messages, where both parties are actively engaged and influence each other, as seen with Madina's non-verbal feedback and Jenny's response.

Question 3

Prior to class, Ralitza received a phone message alerting her to call home immediately. As a result of receiving this message, Ralitza is unable to focus on the class discussion. Which component of the communication process does this describe?
A)receiver
B)feedback
C)noise
D)context

Accepted Answer

The message Ralitza received acts as a distraction, which is considered "noise" in the communication process, as it interferes with her ability to focus on the class discussion.

Question 4

Another word for decoding is _____.
A) interpreting
B) speaking
C) creating
D) channeling

Accepted Answer

Decoding means to interpret or decipher a message, so the best choice is "interpreting." "Speaking" and "creating" do not accurately reflect the process of decoding, and "channeling" is not a relevant term in this context.

Question 5

The fact that we communicate with others nonverbally, even when we may not intend to do so, demonstrates that communication is ______.
A) inescapable
B) irreversible
C) plausible
D) controllable

Accepted Answer

Nonverbal communication is often unintentional, and even when we try to control it, we still send nonverbal messages. Therefore, communication is inescapable.

Question 6

According to the textbook, human communication is the process of making sense out of the world and sharing that sense with others by creating meaning through the use of _____ messages.
A) verbal and nonverbal
B) symbolic
C) seen and heard
D) intrapersonal

Accepted Answer

Human communication involves both verbal and nonverbal messages to create and share meaning.

Question 7

The process of acting upon information is the definition of _____.
A) intrapersonal communication
B) communication
C) interpersonal communication
D) human communication

Accepted Answer

The process of acting upon information is essentially communication. Therefore, the best choice is B. Intrapersonal and interpersonal communication primarily focus on communication within oneself and between individuals, respectively. Human communication is a broader term that encompasses all types of communication between humans.

Question 8

According to the textbook, in its broadest sense, communication is the process of which of the following?
A) thinking about information
B) sending information
C) acting on information
D) making sure grammar is correct

Accepted Answer

The answer of According to the textbook, in its broadest...

Question 9

When you use Facebook to send a message to a friend, you are utilizing _____ communication.
A) mass
B) moderated
C) presentational
D) mediated
E) printed

Accepted Answer

Using Facebook to send a message to a friend involves mediated communication, as the message is sent through a medium (Facebook) rather than directly in person or over the phone.

Question 10

Tonya shook her head in agreement and smiled when Steven suggested they go out for dinner. Tonya is using ____ to communicate her message.
A) transitions
B) imagination
C) symbols
D) signposts

Accepted Answer

Tonya is using symbols, as her nod and smile are nonverbal cues that convey agreement and happiness.

Question 11

On the day Janet was scheduled to give her speech, her class was relocated into an auditorium. Janet couldn't quite overcome the feeling of isolation she felt as she spoke to her twenty classmates in a room that could seat 500. Which of the following elements is most responsible for Janet's reaction?
A) feedback
B) context
C) information source
D) channel

Accepted Answer

The context, or physical setting, of the speech has the most significant impact on how the speaker feels and behaves. The large, empty auditorium likely made Janet feel isolated and insignificant. Feedback, information source, and channel may also have an impact on the speech, but not as much as the context in this situation.

Question 12

The model of communication referred to as "human communication as action" may be summarized with the phrase _____.
A) communication takes place when messages are sent and received
B) communication takes place only when messages are intentional
C) communication takes place when meanings are created and maintained
D) communication takes place when human beings are affected by each other

Accepted Answer

The "human communication as action" model emphasizes the transmission of messages from a sender to a receiver, focusing on the sending and receiving of messages as the primary components of communication.

Question 13

Dr. Johnson posts an announcement on her course web page that she is administering an exam on Thursday. On Thursday, she is surprised to find that over half of her students either did not prepare for the exam or did not study the correct material. This misunderstanding illustrates what aspect of communication competence?
A) The message should be ethical.
B) Emotions are expressed unintentionally.
C) Communication is a linear process.
D) The message should achieve its intended effect.

Accepted Answer

Dr. Johnson's announcement did not achieve its intended effect, as the students were not adequately prepared for the exam. This indicates a failure in ensuring that the message was clear and understood as intended.

Question 14

Billie received a series of email messages from an address with which she was not familiar. She tried to track down the sender, but could not determine who he or she was. The sender of these emails to Billie was using which characteristic of mediated communication?
A) anonymity
B) personal appearance
C) distance
D) time
E) relationship

Accepted Answer

The sender of the emails was using anonymity by not revealing their identity to Billie.

Question 15

As the text relates, leaders of major corporations believe that _____ is the most important skill for workers to have.
A) accuracy
B) determination
C) verbalizing
D) listening

Accepted Answer

The text states that leaders of major corporations believe that "listening" is the most important skill for workers to have.

Question 16

The terms feedback and context are introduced in which of the communication models?
A) communication as action
B) communication as interaction
C) communication as reaction
D) communication as transaction

Accepted Answer

The answer of The terms feedback and context are introduced...

Question 17

Kimesha listens privately to her iPod on the way to campus and wears her university T-shirt to class for her Friday lab. Kimesha is expressing her thoughts and feelings through which of the following?
A) music
B) art
C) clothing
D) hairdo

Accepted Answer

Kimesha is expressing herself through her choice of clothing, by wearing her university T-shirt to class.

Question 18

Gilberto makes a negative comment about Kristen's new haircut. He quickly recants saying, "I'm sorry, Kristen. You know I didn't mean it." Unfortunately, Kristen still feels hurt. This example demonstrates that communication is _____.
A) inescapable
B) intentional
C) irreversible
D) complicated

Accepted Answer

The example shows that Kristen still feels hurt despite Gilberto's apology and retraction of his negative comment. This demonstrates that communication is irreversible, meaning that once something is said or conveyed, it cannot be taken back or undone.

Question 19

Noah is listening to Leah tell a story about what happened in class yesterday. The two are engaging in which actions?
A) Noah is encoding and Leah is decoding.
B) Noah and Leah are both encoding.
C) Noah is decoding and Leah is encoding.
D) Noah and Leah are both decoding.

Accepted Answer

Noah is listening to Leah's words and interpreting their meaning, which is decoding. Leah is relaying her own experience, which is encoding.

Question 20

Even though Connor felt strongly about his position on the matter, he included all opposing views in his presentation because he knew his audience consisted of people who felt differently than he did. Connor is demonstrating the idea of being _____.
A) other-oriented
B) self-oriented
C) unintentional
D) intentional

Accepted Answer

By including all opposing views in his presentation, Connor is demonstrating that he is considering his audience's perspective and emphasizing their needs, which show he is other-oriented.

Quiz 1: Identifying Foundations of Human Communication

In the textbook, the primary distinction between the definition of communication and human communication involves _____.

Prior to class, Ralitza received a phone message alerting her to call home immediately. As a result of receiving this message, Ralitza is unable to focus on the class discussion. Which component of the communication process does this describe?

Another word for decoding is _____.

The fact that we communicate with others nonverbally, even when we may not intend to do so, demonstrates that communication is ______.

According to the textbook, human communication is the process of making sense out of the world and sharing that sense with others by creating meaning through the use of _____ messages.

The process of acting upon information is the definition of _____.

According to the textbook, in its broadest sense, communication is the process of which of the following?

When you use Facebook to send a message to a friend, you are utilizing _____ communication.

Tonya shook her head in agreement and smiled when Steven suggested they go out for dinner. Tonya is using ____ to communicate her message.

The model of communication referred to as "human communication as action" may be summarized with the phrase _____.

Billie received a series of email messages from an address with which she was not familiar. She tried to track down the sender, but could not determine who he or she was. The sender of these emails to Billie was using which characteristic of mediated communication?

As the text relates, leaders of major corporations believe that _____ is the most important skill for workers to have.

The terms feedback and context are introduced in which of the communication models?

Kimesha listens privately to her iPod on the way to campus and wears her university T-shirt to class for her Friday lab. Kimesha is expressing her thoughts and feelings through which of the following?

Gilberto makes a negative comment about Kristen's new haircut. He quickly recants saying, "I'm sorry, Kristen. You know I didn't mean it." Unfortunately, Kristen still feels hurt. This example demonstrates that communication is _____.

Noah is listening to Leah tell a story about what happened in class yesterday. The two are engaging in which actions?

Even though Connor felt strongly about his position on the matter, he included all opposing views in his presentation because he knew his audience consisted of people who felt differently than he did. Connor is demonstrating the idea of being _____.