When viewed as an interaction between the organization and the customer,a transaction can produce all of the following data EXCEPT which one?
A) average amount spent on purchases
B) name,address,and phone number
C) past purchase history
D) information about the customer's relationship with other customers

Question

Quizplus · Accepted Answer

Information about the customer's relationship with other customers is not generated from a transaction between the organization and the customer. It may be obtained from other sources such as surveys or social media monitoring, but not from a transaction. The other options listed - average amount spent on purchases, name, address, and phone number, and past purchase history - are all types of data that can be collected from a transaction.

When Viewed as an Interaction Between the Organization and the Customer,a