The manager of a automotive repair shop keeps a logbook in which she records both especially good and especially poor actions of the mechanics.The manager is using the
A) essay.
B) forced distribution method.
C) BARS method.
D) critical incident method.

Question

Quizplus · Accepted Answer

The manager of the automotive repair shop keeps a logbook to record both especially good and especially poor actions of the mechanics. This suggests that the manager is using the critical incident method, which involves keeping a record of significant incidents that highlight exemplary performance or areas of improvement.

The Manager of a Automotive Repair Shop Keeps a Logbook