For most businesses,quality means:
A) the degree to which products or services exceed customer expectations.
B) absolutely no defects.
C) the degree to which products or services conform to design specifications.
D) none of these answers are correct.

Question

Quizplus · Accepted Answer

Quality, in a business context, primarily refers to the degree to which products or services conform to design specifications. This definition emphasizes the importance of meeting predetermined standards and specifications as a measure of quality.

For Most Businesses,quality Means