Which of the following statements about using the telephone for territory coverage is most likely TRUE?
A)The telephone is inappropriate for handling complaints.
B)Prospecting over the telephone is ineffective and time consuming.
C)Large accounts should primarily be handled and serviced by telephone.
D)Phone calls can replace some personal visits to geographically distant accounts.
E)Telephone sales are replacing personal selling efforts because of time and cost savings.

Question

Quizplus · Accepted Answer

Phone calls can replace some personal visits to geographically distant accounts. By using the telephone, salespeople can save time and money on travel expenses while still maintaining regular contact with customers who are located far away. However, it is important to balance phone calls with in-person visits to maintain a strong relationship with customers.

Which of the Following Statements About Using the Telephone for Territory