Which of the following is NOT a reason why a customer might be dissatisfied with a product?
A) Product delivered was different from the one ordered.
B) Product was not delivered by the specified date.
C) The product performed an additional, unadvertised function.
D) Customer believed the product could perform a function that it cannot.
E) Discounts offered by the salesperson were not given by the manufacturer.

Question

Quizplus · Accepted Answer

A customer is unlikely to be dissatisfied with a product for performing an additional, unadvertised function, as this typically would be seen as a bonus or added value rather than a reason for dissatisfaction.

Which of the Following Is NOT a Reason Why a Customer