A value creation process could be any of the following except
A)shipping a customer's order
B)providing a home mortgage
C)assembling a dishwasher
D)purchasing production material

Question

Quizplus · Accepted Answer

Purchasing production material is not considered a value creation process, it is a support activity that contributes to the value creation process. The other options involve directly creating value for the customer by fulfilling their orders or providing a service.

A Value Creation Process Could Be Any of the Following