Service organizations generally
A)are in close proximity to the customer
B)rely on physical inventory
C)take advantage of patents
D)can delegate human behavior and marketing skills

Question

Quizplus · Accepted Answer

Service organizations, by definition, are businesses that provide services rather than tangible products. Therefore, they often need to be in close proximity to the customer to deliver their services. For example, a hair salon or a restaurant needs to be easily accessible to customers to be able to provide their services. Option B is incorrect because service organizations do not rely on physical inventory as they do not sell products. Option C is incorrect because patents are more relevant to businesses that produce tangible products. Option D is incorrect because human behavior and marketing skills are critical to service organizations because they must provide high-quality service to their customers.

Service Organizations Generally