Which of the following is NOT one of W. Edwards Deming's 14 Points?
A) Create a vision and demonstrate commitment.
B) Create an environment that drives out fear.
C) Continuously improve products and processes.
D) Adopt Zero Defects as the only performance standard.

Question

Quizplus · Accepted Answer

Adopting Zero Defects as the only performance standard is not one of Deming's 14 points. Instead, Deming emphasizes the need to focus on continuous improvement and elimination of variation in the production process.

Which of the Following Is NOT One of W