Question 1

It was no surprise that TQM has been popular in ______, because it is known to implement many quality initiatives, particularly since many electronics products made here depend on high quality.
A) India
B) Hong Kong
C) Taiwan
D) Latin America

Accepted Answer

Taiwan is known for its electronics industry and has been implementing quality initiatives, including TQM, to maintain high levels of product quality.

Question 2

Which country is known to have a very low uncertain avoidance index?
A) Russia
B) Japan
C) South Korea
D) Jamaica

Accepted Answer

Jamaica is known to have a very low uncertain avoidance index, meaning that they are comfortable with ambiguity and uncertainty in their everyday lives. This is reflected in the relaxed and laid-back lifestyle that is often associated with Jamaica. Russia, Japan, and South Korea, on the other hand, are known to have higher levels of uncertainty avoidance.

Question 3

Learning what other practitioners have done and if they found success is something to consider within which piece of helpful advice to those choosing to proceed with global OD?
A) Conduct a « cultural diagnosis »
B) Consider stability
C) Consider what interventions might work
D) Consider the match between culture and intervention

Accepted Answer

Considering what interventions might work involves learning from the experiences of other practitioners to understand which strategies have been successful in similar contexts.

Question 4

Values of harmony, face, conformity, and ordered relationships in ______ imply that large-scale change is risky.
A) China
B) Hong Kong
C) Japan
D) Taiwan

Accepted Answer

China places a strong emphasis on maintaining harmony and avoiding conflict, which can make large-scale change risky as it may disrupt the established order and potentially cause social unrest. The other countries listed (Hong Kong, Japan, and Taiwan) also value harmony and order, but they may be more willing to embrace change and innovation to a greater extent than China.

Question 5

The sociotechnical systems perspective in OD began in the ______, so frequently OD has a tendency to focus on task with an attention on behavior as a means to achieve the task.
A) India
B) Africa
C) Latin America
D) United Kingdom

Accepted Answer

The sociotechnical systems perspective in OD began in the United Kingdom, where researchers began to study the interactions between technology, work processes, and individuals in the workplace. As a result, OD tends to focus on improving task performance through changes in behavior, while considering the broader context of the social and technological systems at play.

Question 6

Which country is known to place more value on long-term orientation?
A) South Korea
B) Denmark
C) Mexico
D) United States

Accepted Answer

South Korea is known for having a culture that places a high value on long-term orientation, including a focus on education, perseverance, and achievement over the long term. This is reflected in the importance of personal relationships and respect for authority figures, as well as a strong emphasis on tradition and cultural heritage. In contrast, countries like the United States and Mexico tend to have more of a short-term focus on individual achievement and immediate results, while countries like Denmark prioritize social welfare and well-being over economic goals.

Question 7

Organization development is less compatible in high ______ environments because of less collaboration, less acceptance of Theory Y, and less gender equity.
A) power distance
B) uncertainty avoidance
C) masculinity
D) femininity

Accepted Answer

Masculinity is characterized by high power distance, low uncertainty avoidance, and low gender equity. These conditions make it less compatible with organization development, which requires collaboration, acceptance of Theory Y, and gender equity.

Question 8

Which country is known to have a more individualistic value?
A) South Korea
B) China
C) Iran
D) United States

Accepted Answer

The United States is known to have a more individualistic value compared to the other countries listed. The American culture emphasizes personal freedom, rights, and achievements, while the other countries tend to have more collectivistic cultural values, placing more emphasis on group harmony and social obligations.

Question 9

The degree of fit relates to which piece of helpful advice to those choosing to proceed with global OD?
A) Conduct a « cultural diagnosis »
B) Adapt as necessary
C) Consider what interventions might work
D) Consider the match between culture and intervention

Accepted Answer

The degree of fit between culture and intervention is crucial for successful global OD. It is important to consider whether the intervention is appropriate and effective for the cultural context in which it will be implemented. Conducting a cultural diagnosis and adapting interventions as necessary can also help ensure a better fit. However, the focus on the match between culture and intervention is the most important aspect of ensuring success in global OD.

Question 10

Questions such as « How is organization development perceived in the host nation? How am I to be percevied, by the client, as an OD consultant? » are questions to be asked based on which piece of helpful advice to those choosing to proceed with global OD?
A) Conduct a « cultural diagnosis »
B) Consider stability
C) Consider what interventions might work
D) Consider the match between culture and intervention

Accepted Answer

Conducting a cultural diagnosis is critical in understanding how organization development (OD) is perceived in the host nation and how the OD consultant will be perceived by the client. It involves learning about cultural values, beliefs, and practices that impact the success of OD interventions. Understanding the cultural context is essential for effective global OD. While considering stability, interventions, and the match between culture and intervention are also important, none of these fully address the issue of cultural differences that can impact the perception and success of OD.

Question 11

What most seem to agree is that the success of an OD intervention in any cultural environment requires a degree of cultural « ______ » between the intervention and the country's values.
A) match
B) fit
C) leadership
D) organization

Accepted Answer

The correct term is "fit," which implies that the OD (Organizational Development) intervention must align or be compatible with the cultural values of the country for it to be successful. This concept emphasizes the importance of considering cultural nuances and ensuring that the strategies and practices introduced are appropriate and effective within the specific cultural context.

Question 12

The power distance and bureaucratic designs of most organizations in ______ would challenge the ability of an OD consultant to form the necessary partnership relationship needed to be successful with both clients and organizational members.
A) India
B) Africa
C) Latin America
D) United Kingdom

Accepted Answer

Latin American cultures typically have high power distance, meaning there is a significant gap between those in power and the general workforce. This can make it challenging for an Organizational Development (OD) consultant to establish the egalitarian relationships necessary for successful interventions, as the culture may not support open and flat communication structures.

Question 13

OD practice has grown tremendously in ______, which is known for cultural values that are largely supportive of organizational renewal and change; the culture is one of high context where work relationships are personalized rather than contractual.
A) India
B) Hong Kong
C) Taiwan
D) Latin America

Accepted Answer

The description of the culture being supportive of organizational renewal and change and having personalized work relationships aligns with the cultural values in India.

Question 14

Which country is known to place more value on masculinity?
A) Denmark
B) Iran
C) Japan
D) Great Britain

Accepted Answer

Japan is known for its high masculinity index, emphasizing competitiveness, achievement, and success, which are traditionally associated with masculine values.

Question 15

A question such as, « Are there differences in organizational culture that might be more important than national culture? » should be asked based on which piece of helpful advice to those choosing to proceed with global OD?
A) Conduct a « cultural diagnosis »
B) Consider stability
C) Consider what interventions might work
D) Consider the match between culture and intervention

Accepted Answer

The answer of A question such as, « Are there...

Question 16

Which country is known to have a very high power distance index?
A) Mexico
B) United States
C) Great Britain
D) Denmark

Accepted Answer

Mexico is known to have a very high power distance index, meaning there is a significant power distance between those in authority and those who are not. This is reflected in cultural norms and behaviors, such as deference to authority figures and the expectation of obedience to hierarchical structures. In contrast, countries like Denmark have a very low power distance index, where individuals are more likely to question authority and expect greater equality and collaboration in decision-making processes.

Question 17

In ______, team-building activities that begin with task work is appropriate; confrontation meetings and other interventions that encourage public statements of negativity would not be accepted.
A) China
B) Hong Kong
C) Taiwan
D) Latin America

Accepted Answer

In Hong Kong, it is generally more appropriate to begin team-building activities with task work, and confrontation meetings or public statements of negativity would not be well-received.

Question 18

Which country is known to place more value on restraint?
A) Mexico
B) Denmark
C) United States
D) India

Accepted Answer

India is known for its cultural emphasis on restraint, often valuing humility, modesty, and self-control, which are integral to many of its traditional philosophies and practices.

Question 19

In the African culture, ______ are an integral part; they are guidelines for individual, family, village, and community behavior, build on repeated real life experiences and observations over long periods of time.
A) rules
B) proverbs
C) regulations
D) policies

Accepted Answer

Proverbs are a unique feature of African culture that provide guidance for individual, family, and community behavior. They are not necessarily strict rules, regulations, or policies but rather wise sayings derived from real-life experiences and observations over time.

Question 20

Process modifications may be necessary, and this relates to which piece of helpful advice to those choosing to proceed with global OD?
A) Conduct a « cultural diagnosis »
B) Adapt as necessary
C) Consider what interventions might work
D) Consider the match between culture and intervention

Accepted Answer

Adapting as necessary involves modifying processes to fit the specific cultural and organizational context, which is crucial when implementing global organizational development (OD) initiatives.

Quiz 15: Global Issues in Organization Development

It was no surprise that TQM has been popular in ______, because it is known to implement many quality initiatives, particularly since many electronics products made here depend on high quality.

Which country is known to have a very low uncertain avoidance index?

Learning what other practitioners have done and if they found success is something to consider within which piece of helpful advice to those choosing to proceed with global OD?

Values of harmony, face, conformity, and ordered relationships in ______ imply that large-scale change is risky.

The sociotechnical systems perspective in OD began in the ______, so frequently OD has a tendency to focus on task with an attention on behavior as a means to achieve the task.

Which country is known to place more value on long-term orientation?

Organization development is less compatible in high ______ environments because of less collaboration, less acceptance of Theory Y, and less gender equity.

Which country is known to have a more individualistic value?

The degree of fit relates to which piece of helpful advice to those choosing to proceed with global OD?

Questions such as « How is organization development perceived in the host nation? How am I to be percevied, by the client, as an OD consultant? » are questions to be asked based on which piece of helpful advice to those choosing to proceed with global OD?

What most seem to agree is that the success of an OD intervention in any cultural environment requires a degree of cultural « ______ » between the intervention and the country's values.

The power distance and bureaucratic designs of most organizations in ______ would challenge the ability of an OD consultant to form the necessary partnership relationship needed to be successful with both clients and organizational members.

OD practice has grown tremendously in ______, which is known for cultural values that are largely supportive of organizational renewal and change; the culture is one of high context where work relationships are personalized rather than contractual.

Which country is known to place more value on masculinity?

A question such as, « Are there differences in organizational culture that might be more important than national culture? » should be asked based on which piece of helpful advice to those choosing to proceed with global OD?

Which country is known to have a very high power distance index?

In ______, team-building activities that begin with task work is appropriate; confrontation meetings and other interventions that encourage public statements of negativity would not be accepted.

Which country is known to place more value on restraint?

In the African culture, ______ are an integral part; they are guidelines for individual, family, village, and community behavior, build on repeated real life experiences and observations over long periods of time.

Process modifications may be necessary, and this relates to which piece of helpful advice to those choosing to proceed with global OD?