Employee skills, information system capabilities, and the company's "climate for action" are key factors related to which of the four perspectives of a balanced scorecard?
A) Financial perspective
B) Customer perspective
C) Internal business perspective
D) Learning and growth perspective

Question

Quizplus · Accepted Answer

Employee skills and information system capabilities are related to the learning and growth perspective, while the company's "climate for action" relates to the overall culture of the organization, which is also part of the learning and growth perspective.

Employee Skills, Information System Capabilities, and the Company's "Climate for Action