unique capabilities of Internet technology,__________ and __________,promote and sustain customer relationships.
A) choice; control
B) cost; convenience
C) interactivity; individuality
D) communication; information
E) choiceboards; collaborative filtering

Question

Quizplus · Accepted Answer

Internet technology provides interactivity between the customer and the business, allowing for personalized experiences that promote individuality. This leads to stronger customer relationships as customers feel valued and heard.

Unique Capabilities of Internet Technology,__________ and __________,Promote and Sustain Customer

Unique Capabilities of Internet Technology, and ,Promote and Sustain Customer