As demonstrated by research,___________ is positively related to organizational citizenship behavior.
A) higher performance ratings and lower organizational costs
B) higher performance ratings and higher turnover
C) lower customer satisfaction and lower turnover
D) higher absenteeism and turnover
E) lower efficiency and higher customer satisfaction

Question

Quizplus · Accepted Answer

The question asks for the factor that is positively related to organizational citizenship behavior. As per research, higher performance ratings and lower organizational costs are positively related to organizational citizenship behavior. Therefore, option A is the correct answer. The other options have no empirical evidence supporting their relationship with organizational citizenship behavior.

As Demonstrated by Research,___________ Is Positively Related to Organizational Citizenship