According to John Kotter, when managers want to create a cross-functional, cross-level group of people with enough power to lead the change, they should:
A)communicate the change vision.
B)create a guiding coalition.
C)develop a vision and strategy.
D)generate short-term wins.
E)establish a sense of urgency.

Question

Quizplus · Accepted Answer

When managers create the guiding coalition Create a cross-functional, cross-level group of people with enough power to lead the change, they are taking the second of Kotter's eight steps for leading organizational change-create the guiding coalition.

According to John Kotter, When Managers Want to Create a Cross-Functional