There's no reason to explain bad news when the reasons are confidential,very complicated,or of no importance to the recipient.
Correct Answer:
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Q1: If the intended recipient of the negative
Q2: You would use the direct approach for
Q3: If someone has not responded to repeated
Q5: If the recipients of bad news are
Q6: Whether the decision is to use a
Q7: When using the indirect approach for a
Q8: When you use language that avoids an
Q9: Bad-news letters are actually quite simple to
Q10: An advantage of the direct approach for
Q11: Some people think that a poorly devised
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