When writing a claim letter,the best way to begin is ________
A)by complimenting the company for past service.
B)by providing a detailed description of the faulty merchandise.
C)by stating the problem in a straightforward manner.
D)by threatening legal action if you do not receive a favourable adjustment.

Question

Quizplus · Accepted Answer

It is best to begin a claim letter by stating the problem in a straightforward manner. This helps the company understand the issue and take appropriate action to resolve it. Complimenting the company may not be effective in addressing the problem, providing a detailed description of the faulty merchandise can be included later in the letter, and threatening legal action is not recommended as it can damage the relationship with the company.

When Writing a Claim Letter,the Best Way to Begin Is