Goodwill messages are friendly,unexpected notes with no direct business purpose.
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Q52: When making a routine request,you begin with
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Q54: When closing a direct request,you _
A)thank the
Q55: When writing a condolence message about a
Q56: You don't send notes of congratulation that
Q58: When offering condolences,it is appropriate to mention
Q59: When making a request,you _
A)use the inductive
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Q61: The beginning of a routine request states
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