When offering condolences,it is appropriate to mention your shock and dismay.
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Q53: When writing a claim letter,the best way
Q54: When closing a direct request,you _
A)thank the
Q55: When writing a condolence message about a
Q56: You don't send notes of congratulation that
Q57: Goodwill messages are friendly,unexpected notes with no
Q59: When making a request,you _
A)use the inductive
Q60: Interestingly,news releases differ from other means of
Q61: The beginning of a routine request states
Q62: News releases are specialized documents used to
Q63: Because many requests are similar,companies usually develop
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