Question 1

High internal work motivation would be considered a(n)___________ within the job characteristics model.
A)job characteristic
B)critical psychological state
C)outcome
D)employee growth need strength

Accepted Answer

High internal work motivation is considered an outcome in the job characteristics model, resulting from the presence of certain job characteristics and critical psychological states.

Question 2

Total quality management (TQM)combines the ideas of __________ and ________.
A)job enrichment,sociotechnical theory
B)job enrichment,Herzberg's two-factor theory
C)job enrichment,job enlargement
D)None of the above

Accepted Answer

The answer of Total quality management (TQM)combines the ideas of...

Question 3

Using the terms of the job characteristics model,psychological states are accociated with _________.
A)individual personality traits
B)motivation,satisfaction and performance
C)directely with work satisfaction
D)None of the above

Accepted Answer

The job characteristics model identifies five core job characteristics (skill variety, task identity, task significance, autonomy, and feedback) that affect three critical psychological states (experienced meaningfulness, experienced responsibility, and knowledge of results), which in turn influence motivation, job satisfaction, and job performance. Therefore, psychological states are associated with motivation, satisfaction, and performance. Therefore, option B is the correct answer.

Question 4

Applying the job characteristics model,employee growth need strength influences _________.
A)job characteristics
B)physiological states
C)job outcomes
D)A and C

Accepted Answer

Employee growth need strength influences both job characteristics and job outcomes.

Question 5

Perceptions of job content can be influenced by _________.
A)social setting differences
B)individual differences
C)the Herzberg effect
D)Both A and B

Accepted Answer

Both social setting differences and individual differences can influence perceptions of job content. Social setting differences refer to the different environments, cultures, and social norms that can affect how individuals perceive their job content. Individual differences refer to the unique characteristics and perspectives of each person that can also influence their perception of job content. The Herzberg effect may also play a role in job content perceptions, but it is not as directly related to social and individual differences as the other factors.

Question 6

As management span of control ______,group cohesiveness typically _________.
A)increases,increases
B)decreases,decreases
C)increases,decreases
D)Both A and B

Accepted Answer

As management span of control increases (i.e., more subordinates reporting to one manager), group cohesiveness typically decreases. This is because larger groups can become more fragmented and have a harder time establishing a sense of unity and shared purpose. Conversely, when span of control decreases (i.e., fewer subordinates reporting to one manager), group cohesiveness typically increases as the group is smaller and easier to manage and foster team cohesion.

Question 7

Which of the following is intended to increase job variety?
A)Job enlargement
B)Job redesign
C)task enhancement
D)All of the above

Accepted Answer

The answer of Which of the following is intended to...

Question 8

Job enlargement involves ___________ job range and ___________ job depth.
A)not increasing,increasing
B)increasing,increasing
C)increasing,not increasing
D)nothing to do with,increasing

Accepted Answer

Job enlargement involves increasing the range of job duties and responsibilities, which typically means adding similar tasks at the same level of responsibility and skill (increasing job range), but it does not necessarily increase the depth or complexity of the tasks (not increasing job depth).

Question 9

Disadvantages of job enlargement include all of the following except _________.
A)employee may have insufficient attention spans
B)decreased job range
C)some employees can't comprehend the increased complexity
D)Both A and B

Accepted Answer

Job enlargement is the process of expanding an employee's duties and responsibilities within their current role. Disadvantages of job enlargement can include employee dissatisfaction due to increased workload and job complexity, which can lead to decreased job satisfaction and increased turnover. Another disadvantage is that some employees may not have the necessary skills or abilities to handle the increased workload and complexity, which can result in decreased performance and productivity. However, employee attention span is not directly related to job enlargement, and therefore, option A is not a disadvantage of job enlargement. Option C is a disadvantage of job enlargement, as some employees may find it difficult to comprehend the increased complexity of their new responsibilities. Option D is incorrect, as only option B is not a disadvantage of job enlargement.

Question 10

Your supervisor has redefined your position,assigning you additional tasks.All of these new tasks are at the same responsibility level as the ones you already had.Which of the following terms apply to what has happened to your position?
A)Job enlargement
B)Job enrichment
C)Job enhancement
D)None of the above

Accepted Answer

Job enlargement refers to the expansion of an employee's current job to include additional tasks at the same responsibility level. This is exactly what has happened in this scenario, as the supervisor has assigned additional tasks to the employee that are at the same level of responsibility as their existing tasks. Job enrichment, on the other hand, involves adding tasks that are of a higher level of responsibility and require more skill and knowledge, while job enhancement is not a recognized term related to job redesign. Therefore, the best choice to describe what has happened to the position is job enlargement.

Question 11

__________ increases job depth.
A)Job rotation
B)Job enlargement
C)Job enrichment
D)None of the above

Accepted Answer

Job enrichment involves increasing the depth of a job by adding higher-level responsibilities, autonomy, and decision-making authority to the job. This increases the employee's sense of ownership and empowerment in the job, as well as opportunities for growth and development. Job rotation and job enlargement, on the other hand, increase job breadth by adding variety of tasks and responsibilities to the job, but do not necessarily increase job depth.

Question 12

Rob is on a small team of workers that is jointly responsible for the assembling and installing the complete interior for a particular model of car.Rob would most likely perceive a _________.
A)high degree of task identity
B)high degree autonomous identity
C)low degree of task identity
D)Both A and B

Accepted Answer

Task identity refers to the extent to which a job requires completion of a whole and identifiable unit of work. In this case, Rob is part of a small team responsible for assembling and installing the complete interior of a particular model of car. Therefore, he would likely perceive a high degree of task identity. The option B is incorrect because autonomous identity refers to the extent to which a job provides the worker with freedom and discretion in scheduling and carrying out the work. There is no information provided in the question stem to suggest that Rob has a high degree of autonomous identity.

Question 13

Sociotechnical theory focuses on the ________.
A)technical demands of jobs
B)social demands of people doing the jobs
C)human interaction with technology
D)A and B

Accepted Answer

Sociotechnical theory is a perspective that recognizes the interrelatedness of technical and social factors in work systems. It emphasizes the importance of meeting both technical and social needs to ensure effective job performance, job satisfaction, and well-being of employees. Therefore, the theory focuses on both the technical demands of jobs (A) and the social demands of people doing the jobs (B). It also emphasizes the interactions between people, technology, and the environment (C). So, the best choice is D, as it includes both technical and social demands of jobs.

Question 14

Michael is responsible for attaching lug nuts one and three on the passenger side front wheel on an auto assembly line.Michael's position involves _________.
A)low task identity
B)low autonomy
C)low variety
D)All of the above

Accepted Answer

All of the above. Michael has low task identity because he is only responsible for attaching two specific lug nuts. He also has low autonomy because he does not have much decision-making power or control over his tasks. Finally, he has low variety because he is performing the same task repeatedly on multiple vehicles.

Question 15

A trend is emerging in which some organizations are trying to accommodate diverse employees' needs by offering flexible work arrangements.Discuss and provide examples for three such flexible work arrangements.

Accepted Answer

The answer of A trend is emerging in which some...

Question 16

Increasing job depth as a means to promote work motivation is based on the work of _________.
A)Herzberg
B)Skinner
C)Taylor
D)Zukerman

Accepted Answer

Increasing job depth as a means to promote work motivation is based on the work of Herzberg, specifically the Two-Factor Theory. Herzberg believed that certain factors, such as job enrichment and meaningful work, were more important in promoting job satisfaction and motivation than others, such as salary or working conditions.

Question 17

Job enlargement typically leads to _________.
A)decreased employee boredom
B)increased employee responsibility
C)higher payroll costs
D)Both A and B

Accepted Answer

The answer of Job enlargement typically leads to _________.
A)decreased employee...

Question 18

Which of the following increase job depth?
A)Job enlargement
B)Job enrichment
C)Job enhancement
D)B and C

Accepted Answer

Job enrichment is the process of increasing job depth by adding more responsibilities, control, and decision-making authority to the job. Job enlargement and job enhancement, on the other hand, increase job breadth by adding more tasks to the job or increasing the variety of tasks, but not necessarily increasing the depth of the job. Therefore, the best choice to increase job depth is job enrichment (B).

Question 19

Wigitech routinely moves its assembly workers between assignments daily.This movement is commonly termed _________.
A)job replacement
B)job rotation
C)rotating responsibilities
D)None of the above

Accepted Answer

Job rotation involves moving employees to different roles or assignments within the organization on a regular basis. This helps employees to gain new skills, knowledge, and experience, which can help them to become more well-rounded and valuable to the organization. It can also help to prevent boredom and burnout by providing variety and new challenges. Therefore, it is the best choice for the situation described in the question.

Question 20

Increasing employee autonomy is typically associated with _________.
A)job enlargement
B)job enrichment
C)job expansion
D)Both A and B

Accepted Answer

The answer of Increasing employee autonomy is typically associated with...

Quiz 13: Work Design

High internal work motivation would be considered a(n) ___________ within the job characteristics model.

Total quality management (TQM) combines the ideas of __ and .

Using the terms of the job characteristics model,psychological states are accociated with _________.

Applying the job characteristics model,employee growth need strength influences _________.

Perceptions of job content can be influenced by _________.

As management span of control ,group cohesiveness typically ___.

Which of the following is intended to increase job variety?

Job enlargement involves _ job range and _ job depth.

Disadvantages of job enlargement include all of the following except _________.

Your supervisor has redefined your position,assigning you additional tasks.All of these new tasks are at the same responsibility level as the ones you already had.Which of the following terms apply to what has happened to your position?

__________ increases job depth.

Rob is on a small team of workers that is jointly responsible for the assembling and installing the complete interior for a particular model of car.Rob would most likely perceive a _________.

Sociotechnical theory focuses on the ________.

Michael is responsible for attaching lug nuts one and three on the passenger side front wheel on an auto assembly line.Michael's position involves _________.

A trend is emerging in which some organizations are trying to accommodate diverse employees' needs by offering flexible work arrangements.Discuss and provide examples for three such flexible work arrangements.

Increasing job depth as a means to promote work motivation is based on the work of _________.

Job enlargement typically leads to _________.

Which of the following increase job depth?

Wigitech routinely moves its assembly workers between assignments daily.This movement is commonly termed _________.

Increasing employee autonomy is typically associated with _________.

Quiz 13: Work Design

High internal work motivation would be considered a(n) ___________ within the job characteristics model.

Total quality management (TQM) combines the ideas of __________ and ________.

Using the terms of the job characteristics model,psychological states are accociated with _________.

Applying the job characteristics model,employee growth need strength influences _________.

Perceptions of job content can be influenced by _________.

As management span of control ______,group cohesiveness typically _________.

Which of the following is intended to increase job variety?

Job enlargement involves ___________ job range and ___________ job depth.

Disadvantages of job enlargement include all of the following except _________.

Your supervisor has redefined your position,assigning you additional tasks.All of these new tasks are at the same responsibility level as the ones you already had.Which of the following terms apply to what has happened to your position?

__________ increases job depth.

Rob is on a small team of workers that is jointly responsible for the assembling and installing the complete interior for a particular model of car.Rob would most likely perceive a _________.

Sociotechnical theory focuses on the ________.

Michael is responsible for attaching lug nuts one and three on the passenger side front wheel on an auto assembly line.Michael's position involves _________.

A trend is emerging in which some organizations are trying to accommodate diverse employees' needs by offering flexible work arrangements.Discuss and provide examples for three such flexible work arrangements.

Increasing job depth as a means to promote work motivation is based on the work of _________.

Job enlargement typically leads to _________.

Which of the following increase job depth?

Wigitech routinely moves its assembly workers between assignments daily.This movement is commonly termed _________.

Increasing employee autonomy is typically associated with _________.

Total quality management (TQM) combines the ideas of __ and .

As management span of control ,group cohesiveness typically ___.

Job enlargement involves _ job range and _ job depth.