Which of the following statements about feedback is true?
A)It may be appropriate to use questions that obtain feedback that is negative.
B)If a salesperson fails to notice the feedback signals being sent by a prospect, then feedback has still occurred.
C)In planning your presentation, it is impossible to predetermine when and what feedback-producing questions to ask.
D)It is never appropriate to use questions that obtain positive feedback.
E)Feedback has to be verbal.

Question

Quizplus · Accepted Answer

It is important to obtain both positive and negative feedback in order to improve and make adjustments to sales presentations. Ignoring negative feedback can lead to stagnation and a lack of growth in sales skills.

Which of the Following Statements About Feedback Is True