Question 1

China is the world's largest tobacco-producing country and has 300 million smokers. Approximately 1 million Chinese die annually from smoking-related illnesses. This figure is expected to rise to more than 3 million by 2050. China restricts tobacco imports. U.S. trade negotiators advocate free trade, thus allowing U.S. tobacco companies to market their products in China. The U.S. trade negotiators are acting

Accepted Answer

The U.S. trade negotiators are acting unethically but legally by advocating for free trade in tobacco products with China despite the known health risks and high number of smoking-related deaths in the country.

Question 2

Laws refer to

Accepted Answer

Laws are enforceable standards that are recognized and upheld by the legal system of a society. They are based on the values and norms of that society and are meant to provide a framework for behavior that ensures public order and safety. While codes of behavior and ethics can also exist within specific groups or professions, they may not have the same legal force as laws that are enforceable in the courts.

Question 3

According to public opinion surveys, __________ are considered to be among the least ethical occupations in the United States.

Accepted Answer

C

Question 4

There has been a public outcry about the ethical practices of businesspeople. Public opinion polls show that only 17 percent of U.S. adults rate the ethical standards of business executives as high or very high. If most business are thought to be acting within all relevant laws, this suggests that the businesspeople are perceived to be acting

Accepted Answer

The fact that only 17 percent of U.S. adults rate the ethical standards of business executives as high or very high suggests that despite being within relevant laws, the businesspeople are viewed as unethically behaving. Therefore, the best choice is D, unethically but legally.

Question 5

When Anheuser-Busch reaches out to its customers and the general public with its alcohol awareness and education programs and community support, and seeks to protect the natural environment and improve societal well-being, this is a reflection of

Accepted Answer

Anheuser-Busch's outreach and efforts to protect the environment and improve societal well-being goes beyond just appealing to potential consumers. It shows a broader social responsibility that the company has towards its stakeholders and society as a whole.

Question 6

There has been a public outcry about the ethical practices of businesspeople. Public opinion surveys show that only 17 percent of U.S. adults rate the ethical standards of business executives as

Accepted Answer

According to the given information, only 17 percent of U.S. adults rate the ethical standards of business executives as "very high or high". Therefore, the best choice is E which corresponds to this statement.

Question 7

Anheuser-Busch's commitment to preserving the natural environment by using renewable fuels such as biogas and landfill gas is an example of

Accepted Answer

Anheuser-Busch's commitment to using renewable fuels such as biogas and landfill gas is an example of environmental preservation as they are taking measures to protect the environment and reduce environmental impacts.

Question 8

Which one of the following statements most accurately distinguishes between laws and ethics?

Accepted Answer

Ethics deal with personal moral principles and values whereas laws are society's values and standards that are enforceable in the courts. Laws are enforced by the government or other legal authorities, whereas ethics are enforced by social pressure and personal choice. Laws are universal and apply to everyone, while ethics are subjective and vary from person to person.

Question 9

All of the following are reasons for the state of perceived ethical business conduct except

Accepted Answer

The statement "businesses are behaving more ethically during these difficult economic times" does not contribute to the perception of declining ethical business conduct, unlike the other options which highlight pressures and expectations that can lead to perceived ethical issues.

Question 10

Ethics refers to the

Accepted Answer

Ethics are moral principles and values that govern the actions and decisions of an individual or group. They are not necessarily enforceable by law, but are based on personal beliefs and values. Ethics can vary among different cultures, religions, and individuals.

Question 11

Society's values and standards that are enforceable in the courts are referred to as

Accepted Answer

Laws are enforceable in the courts and reflect society's values and standards. Situational ethics refers to the idea that ethical decisions are based on individual circumstances rather than universal principles. Cultural norms and industry practices may influence behavior but are not necessarily enforceable in courts. The Consumer Bill of Rights is a set of guidelines but not enforceable laws.

Question 12

If a representative of a hotel group offered an existing customer a free night in a hotel property, and when the customer checked into the hotel, the concierge invites the guest to attend a presentation about the hotel group's time share opportunities, this business practice would probably fall into which of the following categories?

Accepted Answer

This business practice is considered unethical as it involves luring existing customers with a promise of a free night and then pressuring them into attending a presentation about time share opportunities. However, it is currently legal in many places, barring any false promises or misrepresentation of the product being sold.

Question 13

The Family Talk About Drinking guidebook developed by Anheuser-Busch to help parents and other adults talk with children about underage drinking is an example of

Accepted Answer

Millions of copies of Anheuser-Busch's Family Talk About Drinking guidebook have been distributed free to parents and educators.The Family Talk About Drinking program helps parents and other adults talk with children about underage drinking.Anheuser-Busch clearly acts on what it views as an ethical obligation to its customers and the general public with its alcohol awareness and education programs and community support.

Question 14

A poll by a public-opinion research firm found that 67 percent of North Americans are willing to boycott products on ethical grounds. This survey did not ask if the person who was acting on ethical grounds would first see if the boycott was based on facts. Which of the following statements describes a conclusion that should be drawn from this information?

Accepted Answer

The poll indicates that a majority of North Americans are willing to boycott products on ethical grounds, but it does not necessarily mean that they are acting on informed decisions. As such, it is possible for someone to boycott a product based on inaccurate or incomplete information, which could be viewed as unethical. This highlights the importance of conducting research and gathering information before making ethical decisions, rather than just relying on instincts or popular opinion.

Question 15

The moral principles and values that govern the actions and decisions of an individual or group are referred to as

Accepted Answer

Ethics refer to the moral principles and values that guide an individual or group's actions and decisions. Social norms pertain to the expected behavior within a particular society or group. Cultural values relate to the beliefs and attitudes that are considered important within a specific culture. Societal philosophy refers to the broader ideas and theories about how society should function. Religion often includes specific ethical codes and values that guide behavior but is not the only source of ethics.

Question 16

More than 70 percent of the physicians in the Maricopa County (Arizona) Medical Society agreed to establish a maximum fee schedule for health services to curb rising medical costs. All physicians were required to adhere to this schedule as a condition for membership in the society. The U.S. Supreme Court ruled that this agreement violated the Sherman Act and represented price fixing. This example illustrates that the physician's actions were

Accepted Answer

The answer of More than 70 percent of the physicians...

Question 17

Anheuser-Busch acts on what it views as an ethical obligation to its customers and the general public with its

Accepted Answer

Anheuser-Busch's alcohol awareness and education programs show a commitment to social responsibility and promoting responsible drinking among its customers and the general public. This demonstrates an ethical obligation to the well-being of its consumers and society as a whole.

Question 18

Anheuser-Busch established its Corporate Social Responsibility (CSR) Department to

Accepted Answer

The establishment of the CSR Department is to promote responsible drinking and curb underage drinking before it starts. This aligns with Anheuser-Busch's commitment to responsible marketing and advertising, preventing drunk driving, and promoting education and awareness among consumers.

Question 19

An owner of a small publishing company allowed a friend who was starting a machine embroidery business to load the publishing company's copy of Microsoft Word onto the friend's computer. This activity is

Accepted Answer

The activity of loading the publishing company's copy of Microsoft Word onto the friend's computer is both illegal and unethical. It is illegal because the owner of the small publishing company is violating the End User License Agreement (EULA) by allowing someone else to use their copy of the software. It is also unethical because the friend is not paying for their own copy of the software, which is necessary to support the developers who created it.

Question 20

In 2013, Budweiser launched its first responsible drinking blimp. The airship, which carried the "Designate a Driver" message, embarked on a 17-week tour across much of the country. Which of the following was the firm exhibiting?

Accepted Answer

The launch of the responsible drinking blimp carrying the "Designate a Driver" message is an example of social responsibility, as Budweiser is promoting safe and responsible behavior related to their product. Cause marketing may also be applicable, as the campaign promotes a social cause while also promoting the brand. However, social responsibility more accurately captures the overall intention and goal of the campaign.

Quiz 4: Ethical and Social Responsibility for Sustainable Marketing