Why do service companies often follow a multi-site strategy?
A)Heterogeneity
B)Variability
C)Simultaneous production and consumption
D)None of the above

Question

Quizplus · Accepted Answer

Service companies often follow a multi-site strategy because of the nature of services involving simultaneous production and consumption. This means that services are produced and consumed at the same time, often requiring the service provider to be in close proximity to the customer.

Why Do Service Companies Often Follow a Multi-Site Strategy