As a project manager for a large construction company, Kevin decided to make the performance appraisal process as painless as possible for his crew. He spent a considerable amount of time creating performance standards he felt were reasonable, and after six months' time, he scheduled individual appointments with each worker to discuss strengths and weaknesses and areas that needed improvement according to the standards he privately set. Some employees were sent to vestibule training, and one even got a promotion with additional compensation. What did Kevin fail to do correctly?
A) Provide a pleasant environment for the appraisal such as a restaurant setting.
B) Dismiss at least 10% of the work crew.
C) Copy the HR department on all the results, within 24 hours of each appraisal.
D) Communicate the performance standards to the employees so they know what is expected.

Question

Quizplus · Accepted Answer

While Kevin spent time creating reasonable performance standards, he failed to communicate them to the employees. This is a crucial step in the performance appraisal process, as employees need to be aware of what is expected of them in order to improve their performance. Without clear communication, the appraisal process and the resulting feedback may be confusing and ineffective. Providing a pleasant environment or dismissing employees is not relevant to the issue at hand, and copying the HR department on all results may vary by company policy.

As a Project Manager for a Large Construction Company, Kevin