The "Feel-Felt-Found" technique for meeting an objection is a variation of the _____ method.
A) rephrasing
B) boomerang
C) compensation
D) forestalling
E) direct denial

Question

Quizplus · Accepted Answer

A variation of rephrasing an objection as a question is the Feel- Felt- Found method. In this method, the salesperson first acknowledges the prospect's viewpoint, saying, "John, I understand how you feel. Bill at XYZ store felt the same way, but he found, after reviewing our total program of products and services, that he would profit by buying now."

The "Feel-Felt-Found" Technique for Meeting an Objection Is a Variation