An effective salesperson converts follow-up and service situations into sales.
Correct Answer:
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Q31: A salesperson should entertain both prospects and
Q32: Which term refers to maintaining contact with
Q33: The most productive number of calls to
Q34: Service quality is not determined by customer
Q35: If merchandise that has been sold in
Q37: By sending greeting cards,the salesperson shows his
Q38: Which of the following statements about wisdom
Q39: If a salesperson learns that a customer
Q40: The ability to work and contact people
Q41: Customer satisfaction refers to:
A) the total shopping
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