For an organization's human resource division,customers:
A) refer specifically to the organization's shareholders.
B) refer specifically to the organization's offshore clients.
C) usually refer to the top management.
D) refer to the organization as a whole and its other divisions.
E) refer to the labor law enforcement agencies.

Question

Quizplus · Accepted Answer

In recent years, human resource management at some organizations has responded to the quest for total quality management by taking a customer-oriented approach. For an organization's human resource division, "customers" are the organization as a whole and its other divisions.

For an Organization's Human Resource Division,customers