Expert systems:
A) can only be used by those employees who have proven expertise in a certain area.
B) could cause errors if the user is fatigued or biased.
C) are typically unstable.
D) deliver quality at a very high cost.
E) help many people to arrive at decisions that reflect the expert's knowledge.

Question

Quizplus · Accepted Answer

By using the decision processes of experts, an expert system helps many people to arrive at decisions that reflect the expert's knowledge. An expert system helps avoid the errors that can result from fatigue and decision-making biases.

Expert Systems