Question 1

Any part of the ______ chain can be outsourced,including product design,raw material or component supply,manufacturing or assembly,logistics,distribution,marketing,sales,service,human resources,or other activities.

Accepted Answer

The answer of Any part of the ______ chain can...

Question 2

According to the text,which of the following is true?
A) Zara's competitive advantage comes from its stylish fashion design.
B) Zara's supply chain management processes have allowed the company to eliminate inventory.
C) Zara removes its product lines, including ones that have been selling well, every two weeks or so.
D) Zara is able to locate all of its production in Spain and nearby areas, thereby avoiding complicated transportation and other logistics costs.

Accepted Answer

Zara removes its product lines, including ones that have been selling well, every two weeks or so.

Question 3

The centerpiece of Cognizant Technology Solution's operations is the company's innovative ________________ business model.
A) global-local
B) foreign-domestic
C) offshore-onshore
D) insource-outsource

Accepted Answer

The centerpiece of Cognizant Technology Solution's operations is the company's innovative offshore-onshore business model.

Question 4

A traditional approach to product design is the over-the ______ approach.

Accepted Answer

The answer of A traditional approach to product design is...

Question 5

According to the text,which of the following is true?
A) Zara's competitive advantage comes from its stylish fashion design.
B) Zara's competitive advantage comes from employing mass customization in its production systems.
C) Zara's supply chain management processes are combined with a strategy of limited availability of its merchandise.
D) Zara's approach to the fashion industry allows it to follow industry standards on dimensions such as customer satisfaction and order fulfillment.

Accepted Answer

Zara's supply chain management processes are combined with a strategy of limited availability of its merchandise.

Question 6

Outsourcing overseas is often called _______________.

Accepted Answer

The answer of Outsourcing overseas is often called _______________....

Question 7

A typical company's supply chain costs can represent more than ______ percent of the firm's assets.

Accepted Answer

The answer of A typical company's supply chain costs can...

Question 8

____________ is the relocation of some or all of a business's activities or processes to a foreign location.

Accepted Answer

The answer of ____________ is the relocation of some or...

Question 9

The activities required to produce a company's products and services and the way these activities are linked together is called the _______________.

Accepted Answer

The answer of The activities required to produce a company's...

Question 10

According to the text,Cognizant Technology Solutions
A) had superior systems for utilizing entry-level programmers in the U.S.
B) used an innovative "nearshoring" business model.
C) developed its competitive advantage by offshoring all of its work to India.
D) used a "chasing the sun" model of customer support.

Accepted Answer

Cognizant set up global "virtual project teams" for serving clients. This approach allows Cognizant's project managers to interact intensely with its clients during working hours in the West, intimately understanding the clients' strategies and needs, while prototype development, coding, and system upgrading activities are conducted overnight in a "chasing the sun" model of customer support.

Question 11

The primary reason for sourcing globally is to obtain _______________________.

Accepted Answer

The answer of The primary reason for sourcing globally is...

Question 12

The ______ engineering approach to design promotes cross-functional participation in the design stage,thereby identifying and avoiding many potential sourcing,manufacturing,and other difficulties.

Accepted Answer

The answer of The ______ engineering approach to design promotes...

Question 13

As highlighted in the IB in Practice box on Zara,global supply chain management has been receiving increasing attention because many companies have achieved significant international competitive ______ as a result of the manner in which they have configured and managed their global supply chain activities.

Accepted Answer

The answer of As highlighted in the IB in Practice...

Question 14

The process of coordinating and integrating the flow of materials,information,finances,and services within and among companies in the value chain is called ___________________________________.

Accepted Answer

The answer of The process of coordinating and integrating the...

Question 15

Intermediate technology is
A) technology between the capital- and labor-intensive processes.
B) synonymous with necessary technology.
C) older technology previously used by multinationals.
D) lean production.

Accepted Answer

As stated directly in the text, intermediate technology is technology between the capital- and labor-intensive processes.

Question 16

Hiring others to perform some of the noncore activities and decision making in a company's value chain,rather than having the company and its employees continue to perform these activities,is called ____________.

Accepted Answer

The answer of Hiring others to perform some of the...

Question 17

The ______ of a company's products and services has a fundamental relationship with the types of inputs that the company will require,including labor,materials,information,and financing.

Accepted Answer

The answer of The ______ of a company's products and...

Question 18

It has been argued that the ultimate goal of effective supply chain management systems is to reduce ______,consistent with the prerequisites that the company's products be available when needed and at the desired level of quality and quantity.

Accepted Answer

The answer of It has been argued that the ultimate...

Question 19

Sometimes called additive manufacturing,_______________creates a product by methodically adding material in a layer-by-layer manner.

Accepted Answer

The answer of Sometimes called additive manufacturing,_______________creates a product by...

Question 20

An important consideration in design is the extent to which the international company's products and services will be ______ across nations or regions.

Accepted Answer

The answer of An important consideration in design is the...

Quiz 18: Appendix C: Global Operations and Supply Chain Management